Internet Terms of Use and Privacy Policy

Help with this page The news, prices and information contained on our web sites are obtained from sources believed to be reliable, but neither we nor any of our associated companies, agents, licensors or delegates make any representation as to the completeness, accuracy or timeliness of the information or of any opinions expressed therein nor do we or they accept any liability for any losses, costs, liabilities or expenses (including, without limitation, loss of profit) which may arise directly or indirectly from use of or reliance on the information.

The information contained on our web sites is our property or the property of our licensors and is protected by copyright and other intellectual property laws. It may be displayed, re-formatted and printed for your personal, non-commercial use only. You agree not to reproduce, re-transmit or distribute the information to anyone without our prior written consent (or the prior written consent of the relevant licensor). In particular, and without limitation, you may not post the information to newsgroups, mail lists or electronic bulletin boards without our prior written consent (or the prior written consent of the relevant licensor).

Neither the information nor any opinion expressed on this web site should be regarded as an offer, invitation or as a solicitation of an offer by FHF or any of our associated companies, agents, licensors or delegates to buy, sell or otherwise deal in any particular investment. Nothing contained on this site constitutes or should be construed as constituting investment, legal, tax or other advice or a recommendation to purchase or sell any investment.

While we try to ensure that this site is normally available 24 hours a day, we will not be liable if, for any reason, the site is unavailable for any period of time. Access to this site may be suspended temporarily or permanently and without notice. To the fullest extent permitted by law, FHF shall not be liable for any direct or indirect loss or damage of any kind whatsoever arising from or in connection with the access to, use of or linking to other web sites from this web site or any reliance on any part of the information contained on this web site. In no circumstances shall FHF have any liability for consequential or special damages.

We may record telephone conversations on our telephone lines with or without use of an automatic tone-warning device. FHF may use such recordings and transcripts for any purpose which it deems desirable including use as evidence by FHF in any dispute between it and any other party.

On the web sites, other companies may advertise their services through links or banners. FHF does not accept any responsibility or liability for the services offered by any other web site or company you may visit as a result of such links or banners. If you decide to act on any such information or offers, you do so entirely at your own risk.

By accessing any part of this site, you will be deemed to have accepted these terms and the disclaimer in full. This web site is not directed at any person in any jurisdiction where (by reason of that person's nationality, residence or otherwise) the publication or availability of this web site is prohibited or restricted. Persons in respect of whom such prohibitions or restrictions apply must not access the relevant pages on this web site. Jurisdictions maintain their own laws and regulations governing access to information and products such as those contained on this web site. By accessing any part of this site you warrant that you are not in breach of legislation in force in the jurisdiction in which you are situated. By accessing any part of this site you are deemed to be fully aware that FHF operates under the UK Financial Services Authority (FSA) regulatory jurisdiction as defined in the Financial Services & Markets Act 2000 (FSMA) or successor legislation in the UK.

At FHF, your privacy is our priority. We understand that you have entrusted us with your private financial information, and we do everything we can reasonably do to maintain that trust.

FHF applies the following policies to all information that personally identifies visitors to our web site, customers or former customers or their accounts ("personal information").

We do not and will not sell your personal information to anyone.

We do not disclose personal information to third parties, unless one of the following limited exceptions applies.

• We disclose personal information within our trading divisions and to companies that help us process transactions for your account. Where disclosed to third parties we would ensure that a contract was in place to prohibit them from using any of your personal information for their own purposes, and requiring them to maintain the confidentiality of the information we have provided to them.
• We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required or permitted under law. For example, we may be required to disclose personal information to cooperate with regulators, taxation authorities or law enforcement authorities, resolve consumer disputes or to perform credit/authentication checks.

When you interact with the FHF web site or through email, we strive to make that experience easy and meaningful. We may collect some information on our web sites through the use of "cookies" or other internet technology such as web server logging. A cookie is simply an electronically transmitted file that holds small pieces of information. When you navigate through our web site, your browser "requests" pages for you to view, and that request will include the information stored in the cookie we previously sent to your computer. This process is like an electronic "handshake" between FHF’s system and your computer; the information exchanged allows us to recognise your browser. Cookies can enable us to understand better how you and others use FHF's web site. The information we obtain may help us understand whether our customers use certain web features and may help us present useful information and offers to you. We also may use information gathered to target emails or web messages to groups of customers based on the parts of our web site they visit the most. FHF may also use other technology, to recognise users and collect and transmit information online.

This information is only personally identifiable if you have chosen to identify yourself; for example by responding to a promotional offer, opening an account, or registering for an online service, otherwise you remain anonymous to FHF. We do not and will not sell this or any other information about you to other web sites, merchants or financial institutions.

Any time you enter an order or provide personal information on our web site (such as an account number or password), we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. These browsers will activate SSL automatically whenever you sign on to your FHF account. Under no circumstances should you use any software, program, application, or any other device to access or log-in to the FHF web site, or to automate the process of obtaining, downloading, transferring, or transmitting any content to or from FHF's computer systems, web site, or proprietary software. You accept that over time technology may evolve and we may alter encryption protocols and web site access conventions.

Your FHF passwords is your private entry key into your account. You are responsible for the confidentiality of your password, you should never share it with anyone and you should change it periodically. We will never ask you for your full password.

After you have finished accessing your FHF Accounts, don't forget to log off. This prevents someone else from accessing your account if you leave your computer and your session hasn't "timed out" or automatically shut down.

The accuracy of your personal information is important to us. If you are a customer and have a concern about your personal or account information maintained at FHF, or want to correct, update, or confirm your information, please contact us by e-mail . We will be happy to review and update our records.