Q. I have lost my dividend cheque, can it be reissued?
A. Yes, but you will be probably be charged a fee for the Registrar to reissue the cheque.
Q. The company I have shares in has restructured and I am unsure what I now hold. How can I find out how many shares I have?
A. Contact the company’s Registrar. They will be able to explain any changes you holding has undergone and what you are now entitled to.
Q. I would like to sell my shares and reinvest in a different company. Should I contact the Registrar?
A. Each Registrar operates a dealing service but they are not allowed to give their clients any advice. If you would like to discuss your sale and reinvestment you will need to contact an advisory broker, such as Fyshe.
Q. I have moved house and the address on my share certificates is now incorrect, does that mean they are invalid?
A. Your certificates are still valid, but you should write to each Registrar to inform them of your new name and address.
Q. I have lost my share certificate, can I get a new one?
A. Yes, but you will have to pay a fee to the Registrar depending on the value of your shares. You should contact the relevant Registrar who will send you a Letter Of Indemnity. You will need to sign this and return it, with the appropriate fee, to obtain your replacement certificate.
Q. I need some information about my shareholding but I don’t know which Registrar to contact. How do I find out?
A. You can find out who the correct Registrar is through the company website, usually the Investor Relations page. Alternatively, look at your share certificate or dividend cheque: usually the Registrar’s name is printed at the bottom of the page.