Treating Customers Fairly

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The FSA has recently introduced a new ‘Treating Customers Fairly’ initiative as a drive to raise standards in the ways firms carry on their business.

As part of Fyshe Horton Finney’s commitment to the FSA’s Treating Customers Fairly initiative, our website contains a Customer Satisfaction Survey.

We actively seek comments and observations about the way we deal with our customers and would encourage you to contact us if you have any comments on the way we deal with you.

If you would like further information on ‘Treating Customers Fairly’, please see the FSA website.